Step 1: First, check that:
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Damage was not intentional. Brenthaven cases have a warranty against any material and workmanship defects.
- Is it caused by a manufacturer defect?
- Is it caused by normal wear and tear? -
The screen protector has not been removed.
If damage was caused by a manufacturer defect or normal wear and tear, to resolve:
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Submit a ticket below for assistance.
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If the screen protector has been removed or damaged, this is separate from the Brenthaven case and should be replaced.
Additional cases can be purchased from the VILS vendor. Submit a ticket for contact information.
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