What if my screen is black or not displaying correctly on my CTL Chromebook?

Step 1: 

• Has the device been restarted?

• Does the Chromebook do this on all sites and extensions?

• Are all apps/windows closed?

• Have you hooked the Chromebook up to an external monitor to see if the problem is the monitor or CPU?

If the issue persists:

• For devices under warranty, contact the manufacturer.

For devices not under warranty, submit a claim with AGI.

Related to

• Chromebooks
• screen
• CTL