User

Steve Brown

VILS Director Sustainability and Support

Member since
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Activity overview

Latest activity by Steve Brown

  • Steve Brown created an article,

    Locate the IMEI number on an iPad

    This is the Support Article published by Apple https://support.apple.com/en-us/108037 This article covers iPhone, iPad and iPod so refer to the section for the LTE enabled iPad for the IMEI number.

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  • Steve Brown created an article,

    Ordering CTL Screws - No Cost

    CTL provides screws for the  CTL NL71CT-L Chromebooks model.  This is available to all VILS schools that use this model at no cost.  Please order the amount needed using the following link:   https...

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  • Steve Brown created an article,

    What if my iPad battery will not hold a charge?

    Step 1: First, check that: The display brightness is turned up. All used apps/browsers are closed. Cellular access to unused apps has been turned off. The correct charger is being used. Do ...

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  • Steve Brown created an article,

    Apple iPad - View SIM Card Number

    Step 1: From a Home screen on your Apple® iPad®, navigate:  Settings  > General>About.   Step 2: View the ICCID number.     Additional Support can be found here.

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  • Steve Brown created an article,

    How Do I Add a Device Manually to Apple School Manager using Apple Configurator?

    To add the device, you'll need to add it manually with the Apple Configurator. Here's more information on this tool.    This video provides directions on how to add iOS devices to your DEP/Apple Sc...

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  • Steve Brown created an article,

    What if my iPad does not have any sound?

    Step 1: First, check that: The app/website does not have separate volume controls. The device is not connected wirelessly to another sound output. Nothing has been broken inside the headphone...

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  • Steve Brown created an article,

    Why is my cellular data very slow?

    Step 1: First, check: The amount of data the device has used that month. That there is a strong LTE signal at that location. To see if cellular data has been turned off for unused apps.   S...

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  • Steve Brown created an article,

    What if my iPad does not connect to Wi-Fi on campus or at home?

    Step 1: First, check that: The device Wi-Fi setting is turned on. The device is not in airplane mode. The internet filter is not causing an issue. The network or access point aren’t the iss...

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  • Steve Brown created an article,

    How Do I Reduce Data Consumption on my iPad?

    What uses data? If a device is not connected to WiFi, then apps and the device use LTE data, even when not in use. This guide provides tips to help minimize the cellular data use on an iPad to avoi...

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