Dr. Stanley Harris
Activity overview
Latest activity by Dr. Stanley Harris
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Dr. Stanley Harris created an article,
Bypassing Activation Lock (iPad)
Having the devices in Apple School Manager (ASM) should be enough to provide activation lock clears. The Devices can be unlocked using the district's Mobile Device Management (MDM) system, which a...
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Dr. Stanley Harris created an article,
Where Can I Find Sample Technology Resources from Other VILS Districts and Schools?
Sample School Support Resources - Troubleshooting The Big Book of What to do and When - iPads - Alhambra Elementary School District Oh No, What Just Happened? - West Salem Forsyth County Trou...
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Dr. Stanley Harris created an article,
Where do I find my ICCID (i.e., SIM card number)?
Step 1: First, check that: You have the device on hand. You can unlock the device. Step 2: To locate the ICCID on your device: Navigate: Apps icon > Settings Click the mobile data arrow...
- Dr. Stanley Harris
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Dr. Stanley Harris created an article,
Where do I find my IMEI (i.e., Device ID)?
Step 1: First, check that: You have the device on hand. You can unlock the device. Step 2: To locate the IMEI on your device: Navigate: Apps icon > Settings Click the mobile data arrow ...
- Dr. Stanley Harris
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Dr. Stanley Harris created an article,
What if my Chromebook is locked?
Step 1: First, have: The user that is logged in unlock the device. The user reset the password. Step 2: If the issue persists or you are unable to complete these steps, have the District Ch...
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Dr. Stanley Harris created an article,
What if extensions will not download or run on my CTL Chromebook?
Step 1: First, check that: The Chromebook is not out of storage memory. The Chromebook is on a strong network. Step 2: If that is not successful, powerwash the Chromebook and restart. If the ...
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Dr. Stanley Harris created an article,
What if my screen is black or not displaying correctly on my CTL Chromebook?
Step 1: Has the device been restarted? Does the Chromebook do this on all sites and extensions? Are all apps/windows closed? Have you hooked the Chromebook up to an external monitor to see...
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Dr. Stanley Harris created an article,
What if my touchscreen is not working on my CTL Chromebook?
Step 1: First, try these steps. Test the touchscreen after each step. Wipe off any dust or dirt on your touchscreen. Reset the Chromebook hardware (hard reset). Reset the Chromebook to factor...
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Dr. Stanley Harris created an article,
What if my CTL Chromebook does not connect to Wi-Fi on campus or at home?
Step 1: First, check that: The device Wi-Fi setting turned on. The device is not in airplane mode. The internet filter is not causing an issue. The network or access point aren’t the issue ...
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Dr. Stanley Harris created an article,
What if my CTL Chromebook will not turn on or will not charge?
Step 1: First, check that: The charger or adapter cables are completely plugged in, both to your Chromebook and the wall. The power outlet is working. Step 2: If the battery still will not ...
- Dr. Stanley Harris
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