In the fall of 2024, the Micro-credential Platform implemented the Auth0 login system to bring an extra layer of security to user account management.
With the new login system, you will need a device (preferably a smartphone/tablet, but a computer can also do) to install an authenticator app to set it up.
Once the setup is done, with all future log-ins, you can either 1) use the authenticator app on that device to get a 6-digit one-time code, or 2) use a long recovery code if you don’t have your authenticator app with you.
Why do I need to authenticate in addition to my login password? Research found that as digital credentials grow in popularity, their privacy and safety are of the utmost importance. Having a second layer of security is important to ensuring your micro-credential award can only be accessed, awarded, and shared by you.
Check this article for a step-by-step guide on the new login process - click to jump to the section you need!
- To set up with the new log-in system
- To log in after the setup
- Validate that you are logged in
- Fill out your profile
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To set up with the new log-in system
I have a micro-credential account, and I used Google/Microsoft Single Sign-On when I created my account
Please have your chosen device ready with you, and download an authenticator app on your device.
- If your device is a smartphone or a tablet (Recommended)
- If you don't have a smartphone and can only access your computer
- Navigate to https://microcredentials.digitalpromise.org/, and hit “sign in or sign up” in the top right corner.
- Choose “Continue with Google” or “Continue with Microsoft Account”, and log in
- If you are using a smartphone or tablet to download the authenticator app, use the app to scan the QR code, then the app will give you a 6-digit one-time code. Put the code in the following box, and hit Continue.
If you are using your computer to download the authenticator app, or having trouble scanning (e.g. if your camera is not working), you can hit “trouble scanning?”, and it will take you to this page.
Copy and paste the code on the screen, and manually enter it into the authenticator app, and then the app will give you a 6-digit one-time code. Put the code in the following box and hit Continue.
- Then you will come to this recovery code page. Please make sure to copy it and keep it somewhere safe and accessible. If the next time when you need to log in without your authenticator app, you will need this recovery code to log in.
- Congratulations! You are done with the setup, and can now jump to the login part.
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I have a micro-credential account, and I used email and password when I created my account
You will need to register again using the email address that you used before - but don’t worry, the new log-in system will automatically connect you back to the old account. It’s just a necessary step.
Please have your chosen device ready with you, and download an authenticator app on your device.
- If your device is a smartphone or a tablet (Recommended)
- If you don't have a smartphone and can only access your computer
- Navigate to https://microcredentials.digitalpromise.org/, hit “sign-in/up” on the top right corner
- Click “Register Now”, and use the email address for your initial account to “create” a new account - don’t worry, the new log-in system will automatically connect you back to the old account.
- If you are using a smartphone or tablet to download the authenticator app, use the app to scan the QR code, then the app will give you a 6-digit one-time code. Put the code in the following box, and hit Continue.
If you are using your computer to download the authenticator app, or having trouble scanning (e.g. if your camera is not working), you can hit “trouble scanning?”, and it will take you to this page.
Copy and paste the code on the screen, and manually enter it into the authenticator app, and then the app will give you a 6-digit one-time code. Put the code in the following box and hit Continue.
- Then you will come to this recovery code page. Please make sure to copy it and keep it somewhere safe and accessible. If the next time when you need to log in without your smartphone and authenticator app, you will need this recovery code to log in.
- Congratulations! You are done with the setup, and can now jump to the login part.
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I do not have a micro-credential account
Please have your chosen device ready with you, and download an authenticator app on your device.
- If your device is a smartphone or a tablet (Recommended)
- If you don't have a smartphone and can only access your computer
- Navigate to https://microcredentials.digitalpromise.org/, hit “sign-in/up” on the top right corner
- Click “Register Now”, and choose either email+password, or Single Sign-On with Google or Microsoft to create a new account.
3. If you are using a smartphone or tablet to download the authenticator app, use the app to scan the QR code, then the app will give you a 6-digit one-time code. Put the code in the following box, and hit Continue.
If you are using your computer to download the authenticator app, or having trouble scanning (e.g. if your camera is not working), you can hit “trouble scanning?”, and it will take you to this page.
Copy and paste the code on the screen, and manually enter it into the authenticator app, and then the app will give you a 6-digit one-time code. Put the code in the following box and hit Continue.
4. Then you will come to this recovery code page. Please make sure to copy it and keep it somewhere safe and accessible. If the next time when you need to log in without your smartphone and authenticator app, you will need this recovery code to log in.
Congratulations! You are done with the setup, and can now jump to the login part.
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To log in after the setup
If you have your authenticator app with you: the 6-digit one-time code
- If you have your chosen device (e.g. smartphone, tablet, etc) with you, open the authenticator app, find the 6-digit one-time code, and put it in the box here. You can check the “Remember this device for 30 days” for an easier log-in.
2. Congratulations! You are signed in.
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If you don’t have your authenticator app with you: the long recovery code
- If you don’t have your chosen device (e.g. smartphone, tablet, etc) with you, hit “Try another method”, then hit “Recovery code”
2. Find the long recovery code you were provided during your initial enrollment. If you use this method, it will provide you with a new recovery code. Please again store this code somewhere safe and accessible in case next time you need it to log in without your device and authenticator app.
3. Congratulations! You are signed in.
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Validate that you are logged in
Once you have successfully logged into the platform you will see your name appear in the top right corner of the application page. This will give you access to a personal “Dashboard”, which you can use to track micro-credential submissions.
Fill out your profile
After logging in, you can access your profile by clicking on the arrow next to your name in the top right of the application and selecting “Profile”.
Private Demographic Information: If this checkbox is selected, no data from your account will be shared with any school, district, state, or any other affiliated organization.
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If you are having trouble still, feel free to submit a helpdesk ticket to the Micro-credential Group!