Verizon Innovative Learning

• VILS Launchpad: Activation
• VILS Launchpad Okta - Adding a User
• VILS Launchpad Okta - People Status Explanation
• VILS Launchpad Okta - Removing a User
• VILS Launchpad OKTA - Resetting a Password
• VILS Academy - 360Learning - Manager View

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• What if my CTL Chromebook does not connect to Wi-Fi on campus or at home?
• What if my Samsung Chromebook does not connect to Wi-Fi on campus or at home?
• Why is my cellular data very slow?
• What if my iPad does not connect to Wi-Fi on campus or at home?
• Connect to a mobile data network - Verizon LTE

• What if my CTL Chromebook will not turn on or will not charge?
• Where do I find my ICCID (i.e., SIM card number)?
• Where do I find my IMEI (i.e., Device ID)?
• What if my Chromebook is locked?
• What if extensions will not download or run on my CTL Chromebook?
• What if my screen is black or not displaying correctly on my CTL Chromebook?

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• What if my iPad will not turn on or will not charge?
• Locate the IMEI number on an iPad
• Bypassing Activation Lock (iPad)
• How do I get a warranty replacement Power Adapter and Cord for Ipad?
• What do I do with a damaged VILS provided iPad case?
• What if my iPad battery will not hold a charge?

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• Where Can I Find Sample Technology Resources from Other VILS Districts and Schools?